MyAccessFlorida Log in

This article will provide you with all the information you need to successfully complete your MyAccessFlorida Log in. The MyAccessFlorida system is an Automated Community Connection to Economic Self Sufficiency (ACCESS). The Florida ACCESS online portal allows Floridians to connect with their public assistance information 24 hours a day, 7 days a week.

This article will cover the following topics related to your MyAccessFlorida account:

  1. MyAccessFlorida Log In Instructions
  2. How to Create MyAccessFlorida account with a Case Number
  3. How to Create MyAccessFlorida account without a Case Number
  4. How to Apply Online for Florida Food Stamps, TANF, and Medicaid

Whether you already have MyAccessFlorida account and need help getting into your account, are looking to create an account to apply for benefits, or want to check the status of a pending application, we can help. Continue reading below for instructions on how to complete the MyAccessFlorida Log in process.

MyAccessFlorida Account

The Florida ACCESS system is used by the Florida Department of Children and Families (DCF) to administer financial assistance programs for needy families and individuals – focusing on economic self-sufficiency.

The Florida MyAccess system currently serves the following government assistance programs:

  • Food Assistance Program (Food Stamps or SNAP)
  • Temporary Cash Assistance (TANF)
  • Medicaid Program
  • Refugee Services

Currently, you can use your Florida ACCESS account to complete several actions pertaining to the assistance programs listed above. The Florida ACCESS system can be used to:

  • Determine Eligibility for Public Assistance Benefits
  • Apply for Public Assistance Benefits
  • Check the Status of a Benefits Application
  • Manage your Current Benefits
  • Check your Current Benefits Balance
  • View your Transaction History
  • Update your Account Information
  • Submit Verification Documents

If you would like to login your Florida ACCESS account to complete any of these actions, follow the instructions listed below.

Help with MyAccessFlorida Log In

If you already have a MyAccessFlorida account and need help getting into your account, follow these step-by-step instructions. If you do not have an ACCESS account and need help creating one, continue reading for instructions on creating a MyAccess account.

Florida ACCESS Log In Instructions

Follow these steps to successfully log into your ACCESS account.

Visit the MyACCESS website

The first step to logging into your MyAccessFlorida account is to visit the myACCESS website. Click here to be taken to the ACCESS page. When you get to the page, find the “Returning Users” section located on the right-side of the page.

If you need additional help, please refer to our screenshot below:

Florida ACCESS Account Login

Enter your ACCESS User ID and Password

Next, you will have to enter your Florida ACCESS “User ID” and “Password”. Proceed by clicking the “Sign In” button to successfully log in your MyAccess account.

If you have forgotten your User ID or Password, we have detailed instructions that will help you retrieve that information.

"myaccessflorida Log in"

How to Reset your FL ACCESS User ID and Password

If you have forgotten your MyAccessFlorida User ID or Password. Continue reading and follow the instructions below for help recovering and resetting your login information. 

How to Retrieve MyACCESS Florida User ID 

If you misplaced your myACCESS User ID information, follow these steps.

Visit the FL ACCESS Login Page

First, be sure that you are on the Florida ACCESS Login Page. If you are not already there, then click this link to go to the page.

Submit a User ID Recovery Request

The second thing you will want to do is submit a request to recover your MyAccessFlorida User ID. To do this, click the “Forgot User ID” link located in the Login Portal.

Enter the Requested Information

Once you click this link, you will be taken to a page where you will be required to submit your personal and case information. To retrieve your ACCESS User ID, will need to have the following information ready to submit:

  • First Name
  • Last Name
  • Date of Birth
  • Case Number
  • Zip Code (the zip code at the address where you live)
  • Payee First Name (If applicable)
  • Payee Last Name (If applicable)
  • Payee Date of Birth (If applicable)

Please refer to the screenshot below.

"How to Retrieve MyACCESS Florida User ID "

The list of requested information is used to locate and verify your Florida ACCESS account information and identity.

 

If you do not have any of the above information, you will not be able to retrieve your User ID. If you need further help or have additional questions, call the My ACCESS customer service phone number at 1-866-762-2237. Customer Service Agents are available 8AM to 5PM Monday through Friday.

How to Reset MyACCESS Florida Password

If you have forgotten your MyACCESS account Password, follow the steps below to reset your password.

FL ACCESS Login Page

First, be sure that you are on the Florida ACCESS Login Page. If you are not already there, then click this link to go to the page.

Submit a User ID Recovery Request

The second thing you will want to do is submit a request to reset your MyAccessFlorida Password. To do this, click the “Forgot Password” link located in the Login Portal.

Enter your ACCESS Florida User ID

Once you click this link, you will be taken to a page where you will be required to submit your User ID. Please see the screenshot below.

"How to Reset MyACCESS Florida Password"

If you still need further assistance or have specific questions about the password retrieving process, call the My ACCESS customer service number at 1-866-762-2237. Customer Service Agents are available 8AM to 5PM, Monday through Friday.

Create My ACCESS Florida Account 

There are two ways to create a My ACCESS Florida account. It depends on whether you already have a case number or not. If you have submitted an application for benefits (Food Stamps/SNAP, Temporary Cash Assistance/ TANF, Medicaid or Medical Assistance) and have been given a case number but you do not have ACCESS account, here is how to create one. If you have not yet applied for benefits and do not have a case number, see below for how to create your ACCESS account. 

Step 1

The first step to create an ACCESS account is to gather all the information you will be required to enter online to create your account. Here is the list of information:

  • Name
  • Date of Birth
  • Email Address
  • Case Number (You can find your Case Number by looking at the top of any letter you have gotten from your worker).
  • Zip code of the address where you live

Step 2

 

Create MyAccessFlorida Account

There are two ways to create a MyAccessFlorida account. Which method you choose depends on whether you have already applied for benefits and have a case number or if you are new and want to apply for benefits online. If you already have a case number, see instructions below on how to create an account. If you do not have a case number and want to start a new application for benefits, scroll down below to see instructions. If you have an account and just want help logging in, scroll below and go to the “Help with MyAccessFlorida Log in” section:

Create an Account with Case Number 
To create your account, go to this page and click on the “Create My Access Account” as shown in the image below. You will be taken to a page where you will be required to enter your personal information to create the account. This includes the following:

"www myaccessflorida com Log in"

    • Name
    • Date of Birth
    • Email Address
    • Case Number (if you have already applied for benefits)
    • Zip Code

Once you have entered this information, you will then have to complete the next section where you will be required to enter a “User ID” and “Password”. This will then be followed by a section where you have to select “Security Questions”. The last two parts of the page require you to pick an option on how you want the DCF to communicate with you, including language and mailing options. Once you are done, click on the “Next” button as shown in the image below:

"how to Create myaccessflorida Account"

"Create myaccessflorida Account"

Once you click “Next”, you will arrive at a confirmation page, which is your indication that you have successfully created your account.

Create an account with Case Number 

If you do not have a case number and are newly applying for benefits online(SNAP/Food Stamps, Cash Assistance/TANF, or Medical Assistance), click here to get started.

Step 1:

Click on the “Start a new application for Food Assistance (SNAP), Medical Assistance and/or Cash Assistance” as shown below and you will be taken to a page to begin the account creation process. On the next page, select “Create an Account” button and click “Next”. You will then arrive at the page where you will have to enter your personal information:

"myaccess florida Login"

"Create myaccessflorida Account help"

Step 2:

You will now be required to enter the following information as shown below:

  • Name
  • Date of Birth
  • Email Address
  • User ID
  • Password
  • Select Security Questions

"how to Create myaccessflorida Account and apply"

Once you accept the “User Acceptance Agreement”, click next. You will be taken to a confirmation page, which is your indication that you have successfully created your MyAccessFlorida log in account.

If you experience any issues or have questions about any of the information requested, you can call the My ACCESS customer service center number at 1-866-762-2237. Customer Service Agents are available 8 am to 5 pm Monday-Friday.

 

MyAccessFlorida Log in Account Questions

If you have specific questions about the MyAccessFlorida login process that has not been addressed in this post, you can ask us in the comments section below. You can also contact a DCF community partner for help in getting public assistance, including Food Stamps.

31 comments

  • ELI R TERAN

    On august no received funds in my EBT card food stamps .Please need information . Thank you for the attention .I DONT KNOW THE REASON

  • rochildphilogene

    iam so happy to toaccess my account on my florida ,com

  • Barbara Ann Jones

    i missed a phone interview appoinement and dont know what to do.

  • Pingback: Apply for Florida Food Stamps | Florida Food Stamps Help

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  • joseph schlipf

    why did i not get my food stamps this month re turned all paper work for my review

  • leann chappell

    i forgot to send my gift letter what should do i suppose to get them on the 14 of this mounth is it to late..

  • i had did my food stamps and they said im good for sep. and oct. so y my food stamps not on my card i get them on the ninth and today is the ninth

  • Deborah Keiser

    please let me call so i can get the food for my grandchild, thank you

  • I have been recieving my foodstamp benefits for 3 years. I just recently forgot to recertify in the time frame allotted. So as a result of me not complying, I had to re-apply for benafits. As a result I now have a different deposit date and case number. I got the new case number when I called customer service an spoke to a representative. But I miss placed the paper I wrote it on. Where can I locate my new case number? I signed up for paperless statements. PLEASE HELP

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  • Tamara McGovern

    I need to reapply but its not letting me log into my account for foodstamps is this a new website ? its really aggervating

  • vaughn morrow

    wheres the renewing website

  • Kelly loughney

    I did my phone interview the same day I got my paper in mail and they are saying I didn’t do it received letter in mail yesterday 5/31/2014 so what do I do now

  • Pablo Antonio Nunez

    Desde por la mañana estoy llamando, para la entrevista telefonica y no puedo comunicarme, contestar por esta via que puedo hacer

  • luisa

    por favor me es urgente poder entrar en la pagina en la pagina para entara en mi cuenta y revisar informacion que envie pero me sale un candado rojo y eso persiste y no hay forma que pueda entrar necesite me ayuden que hacer urgente gracias

  • Jan Steich

    I need to report a change in my income and I’m trying so hard to report it. I’ve called contuesly I’ve gone online everytime I try to download the paperwork to report my income change and it fails everytime I don’t know howto get thru to someone other than a machine that you can’t leave messages with.

  • Lillian Medina

    I cannot log in to my account.

  • Jymmy Mike Antoine

    I have been talking to an agent on the phone about my elligibility
    for food stamp and medicaid they have never say nothing until now

  • DeLaun Walker

    I forgot my user id and my password, I do remember all of my security questions. What do I do?

  • I requested a bet food stamp renew package 2weeks ago and still have not received it my update is due by Oct30th please have someone forward the update-renew package to me at: 5413 Rose Ave ,Orlando FL 32810

  • I HAVE AN ACCOUNT NUMBER. I NEED TO REAPPLY FOR FOOD STAMPS. I ENTERED MY USER ID AND MY PASSWORD. I STILL HAVE NO ACCESS. PLEASE HELP.

  • ralph bertolucci

    I need to re-apply every 6 months and it is a night mare. I have gone to this office and have been treated as a second class citizen. My information for October is exactly the same as Aprip as any social security changes will occur in January. My social security comes to 791.00 monthly plus I make another 1000.00 month, of witch bare cover my mortgage and utilities. My renters are responsible for their own food, I live mainly on bran flakes. And ai age 68 I have medical costs. Rather than suffer the humiliation the Florida Department of Children and Families

  • Judith Carol Watts

    I’ve been getting food assistance for my grand babies.n get them on 8 th. Of every month ..we sent n all info.they needed.before Dec.22..2014 …we’ve had all there info.n there Nov.26 ..its now Dec.21 n were having a hard time n our family is without food ..there are myself ..daughter n a 2 yr.old n a 3 yr.old …we have call Florida access over and over for help …SOMETHING NEEDS TO B DONE WITH THEIR WORKERS …WE ARE HUNGRY… N NO ONE TO HELP

  • emanuel washington

    i would like to know why i can not log in to my account. they said my account is lock. i just want to know why. thank you

  • Evelyn Ortiz

    I need to edit my information. The person that filled out the application for me had mistakes on it. Like my last name is Ortiz not ortiv and my date of birth is 08/30/1950 not 05/30/1950. Please correct this information for me because I have no access to do it myself. Thank you so much! I would appreciate it.

  • I can’t log into my account. Please help!!!

  • christine martin

    need food stamps elligibility

  • Jose Rosario

    I’ve called the number to have the interview over 20 times and have yet to have someone answer and have neither received a call back. I have sent in my income proof and have yet to hear back from your department. What can I do to complete my application process?

  • Carlos cobbs

    Im trying to renew my benefits and it wont let me please let me know what to do .

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