If you’re a Florida resident and currently receiving or applying for public assistance benefits, then you should be familiar with the Access Florida website. In this article, we will provide you with the My Access Florida contact information, including the MyAccess account customer service phone number, fax number, hours of operation, and mailing address.
In addition, we will give you step-by-step instructions on how to speak with someone at the MyAccess Customer Call Center. Plus, help you with what to do if you can not reach someone using the My Access Florida contact information.
This article will cover:
- Access Florida Website
- MyAccess Account Information
- My Access Florida Contact Information
- My Access FL FAQs
For more information on the Access Florida, including the My Access Florida contact information, please keep reading below.
Access Florida Website
The Access Florida website is an online system that allows Florida residents to connect with their public assistance information 24 hours a day, seven days a week.
You can view your information at any time by using the online application and your MyAccess Florida account.
The Access Florida system helps promote economically self-sufficient communities through public assistance benefits.
The Access system currently supports the following public assistance programs:
- Food Assistance Program – Also known as the Supplemental Nutrition Assistance Program (SNAP) or as Food Stamps, this program provides monthly benefits to eligible low-income households that help them meet their nutritional needs.
- Temporary Cash Assistance Program – This program provides financial assistance for household expenses, including rent and utilities to pregnant women in their third trimester and families with dependent children.
- Medicaid Program – The Medicaid Program helps cover the cost of necessary medical services by providing medical assistance benefits to low-income individuals and families.
Currently, the Florida Department of Children and Families (DCF) manages the Access Florida online system, as well as the food, cash, and medical assistance programs in Florida.
The Access Florida website provides Florida residents with the ability to determine program eligibility and apply for benefits online.
The ACCESS Florida website also allows existing recipients to manage their Florida Electronic Benefits Transfer (EBT) card and benefits information through their MyAccess account.
MyAccess Account
If you’ve already been approved for public assistance or SNAP benefits in Florida, you can view your benefits information any time by logging into your MyAccess account.
If you have not used the Access Florida system before, you must first create a MyAccess account.
For help on MyAccess Florida Login or MyAccess account setup, check out our step-by-step instructions on how to create a MyAccess Florida account.
Once logged into your MyAccess account, you are able to:
- Apply for Benefits
- Check the status of an Application
- View current Benefits Information
- Report a change in your Benefits
- View your Benefits Payment Schedule
- Submit a Benefits Renewal
- Update your Contact Information (mailing address, email, etc.)
- View your current EBT Card Balance
- View your EBT Transaction History
- Report your EBT Lost or Stolen
If you are having trouble with your ACCESS FL online account or have general questions about the Access Florida system, please contact the MyAccess Account Customer Call Center.
For a complete list of all the Access Florida Contact Information, continue reading below.
Access Florida Contact Information
If you are trying to contact the Florida Department of Children and Families regarding your MyAccess Florida account or public assistance and food stamp benefits, there are multiple ways to get in touch with someone. Currently, you can reach a customer service agent for assistance by phone, fax, or mail. A complete list of all the Access Florida Contact Information is below:
Access Florida Phone Number
Customer Call Center Phone Number: 1-850-300-4323
Customer Call Center Hours of Operation: 7am – 6pm, Monday – Friday
If you are hearing impaired or deaf, please use the phone number below:
Florida Relay 711 Toll-Free Hotline: 1-800-955-8771
Florida Relay Hours of Operation: 24 hours a day, 7 days a week
Access Florida Fax Number
Customer Call Center Fax Number: 1-866-886-4342
Customer Call Center Hours of Operation: 8am – 5pm, Monday – Friday
Access Florida Mailing Address
ACCESS Central Mail Center
P.O. Box 1770
Ocala, FL 34478-1770
Florida DCF Contact Information
If you are unable to reach a customer service agent by phone, fax or mail using the Access Florida Contact Information, please contact the Florida Department of Children and Families (DCF) for assistance.
You can contact the Florida DCF Headquarters be using the information below:
Florida DCF Phone Number
DCF Headquarters Phone Number: 850-487-1111
Florida DCF Fax Number
DCF Headquarters Fax Number: 850-922-2993
Florida DCF Mailing Address
DCF Headquarters Mailing Address:
1317 Winewood Blvd
Building 1, Room 202
Tallahassee, Florida 32399-0700
Florida DCF Email Address
DCF Headquarters Email Contact Form: http://www.myflfamilies.com/contact
ACCESS FL FAQs
Below is a list of some of our most frequently asked questions about the ACCESS Florida online portal.
How do I call Florida Access?
To speak with a live person about your Florida ACCESS account, please call the Florida Access phone number at 1-850-300-4323. Customer service representatives are available to help you Monday through Friday from 7AM to 6PM.
If you are deaf or hearing impaired, please call Florida Relay by dialing 711 on your phone. The Florida Relay hotline is open 24 hours a day, 7 days a week.
What is the Income Limit for Food Stamps in Florida?
The Income Limit for Food Stamps in Florida is based on your household size and monthly gross/net income.
The Florida Food Stamps Income Limit for 2022 is:
| Florida SNAP Income Eligibility Standards for Fiscal Year 2022 | ||
| Effective October 1, 2021 – September 30, 2022 | ||
| Household Size | Gross Monthly Income (130% of FPL) |
Net Monthly Income (100% of FPL)
|
| 1 | $1,396 | $1,074 |
| 2 | $1,888 | $1,452 |
| 3 | $2,379 | $1,830 |
| 4 | $2,871 | $2,209 |
| 5 | $3,363 | $2,587 |
| 6 | $3,855 | $2,965 |
| 7 | $4,347 | $3,344 |
| 8 | $4,838 | $3,722 |
| Each Additional Household Member: | +$492 | +$379 |
Access Florida Contact Information Summary
We hope this post on the ACCESS Florida contact information was helpful to you!
If you have additional questions about the Access Florida system, including your MyAccess account or contact Information, please let us know in the comments section below.
In addition, if you have any other questions about the assistance benefits programs available in Florida, please let us know – we are happy to help.
Be sure to check out our other articles on the Florida food stamps program:
Florida Food Stamps Eligibility Guide for 2022
ACCESS Florida Login Instructions
How to Reset My Access Florida User ID
MyAccess Florida FAQs
My food stamps had been cut by 3/4 because of a SS increase. I have been wondering how they could say I received some unearned income, when I only got money that I had worked for. And my stamps were cut a whole lot more than what my SS increase was.
I have called the number on the letter that was sent to me thru the mail and been on hold so far for over 1 hour and 47 mins. Can someone please call me at 321-917-2988