Are you trying to speak with someone about your Florida Food Stamp benefits or application? If so, you have come to the right place. In this article, we will provide you with the phone number for Florida Food Stamps so you can speak with a live customer service agent about your benefits.
Customer service agents can help answer any questions you may have regarding your Florida food stamps or SNAP EBT Card benefits.
In this article, we will cover:
- Phone Number for Florida Food Stamps
- How to Speak to a Live Person at Florida SNAP Customer Service
- How to Apply for Florida Food Stamp Benefits
- What you can buy with your Florida SNAP benefits
- How to Check your Florida Food Stamps Card Balance
To get the Florida Food Stamps phone number and speak with a customer service agent about your benefits, continue reading below.
Phone Number for Florida Food Stamps
To speak with a customer service representative about your food stamps, please call the Florida Food Stamps phone number listed below.
Florida Food Stamps Phone Number: 850-300-4323
Customer Service agents are available to answer your questions Monday through Friday from 7am to 6pm ET.
If you are deaf or hearing impaired, please call the Florida Relay phone number by dialing 7-1-1 in your phone.
You can also call the TTY phone number at 1-800-955-8771.
The phone number for Florida Food Stamps listed above is the Department of Children and Families (DCF) customer call center.
Florida DCF County Office Phone Number
In addition to the phone number for Florida Food Stamps, you can also contact your local county Florida DCF office.
To speak with someone at your local Florida DCF office, use the contact information by region.
Find and select your county from the image to get the DCF phone number and contact information.
ACCESS Florida Contact Information
If you are trying to contact customer service regarding your ACCESS Florida account, you can do that by filling out the online form here.
You can explain the problem/issue you are experiencing and submit the form.
A customer service agent will reply and reach out within 2-3 business days.
In addition, if you are unable to speak with a customer service agent about your Florida food stamps or are experiencing a long hold time, we have a solution for you.
To save you time and frustration, we have provided step-by-step instructions on how to speak with a live person at the Florida Food Stamps phone number.
How to Speak to a Live Person at Florida Food Stamps
Here’s how to reach a LIVE person at phone number for Florida Food Stamps:
Dial the Florida DCF Customer Call Center phone number on your phone at 850-300-4323.
Select your language – Press “1” for English or press “2” for Spanish.
Next, you will hear a long prompt of announcements. Please listen through these carefully. You may have to wait 2-3 minutes until they are complete.
At the end, you can request to speak with someone at customer service. You can say this by voice or press “0” on your phone.
After that, you will be asked to provide your Social Security Number (SSN). Please type that information in the phone.
Next, you will be asked to provide your date of birth. Please speak that into your phone.
After that, you may be asked to provide your SSN again. If not, you will be directed to a waiting room where you will be placed in the queue to speak with a customer service agent.
Wait on hold until the representative picks up your call.
Once connected with a live person, you can proceed to ask them your question or tell them about the issue related to your Florida Food Stamps.
If you are still unable to speak with a live customer service agent, you can send an email inquiry to: family_assistance_inquiries@jfs.Florida.gov.
How to Apply for Florida Food Stamp Benefits
There are three ways you can apply for food stamps in Florida – online, in-person, and by mail or fax.
Before we cover that, it’s important that you gather all the necessary documents needed to apply for Florida food stamps.
Here is a list of information and documentation you will need to complete your Florida SNAP Application:
- Social Security Number (SSN) or proof that you’ve applied for one
- Identity and Date of Birth (DOB) such as a Driver’s License or State ID
- Income information such as pay stubs, tax records, or child support notices
- Resource or asset information such bank accounts (checking, savings accounts), vehicles, homes, land or life insurance
- Housing expenses such as rent and utilities
- Any child care or dependent care costs
- Child support you pay for children not living with you
- Medical expenses (including prescriptions) for those with disabilities or 60+ years old
- Health Insurance information
- Once you have gathered this information, you can now begin your Florida Food Stamps Application.
Here are the three ways you can apply for Florida food stamps:
Option 1: Online – ACCESS Florida Website
If this is your first time using the ACCESS Florida website, you will first have to create an ACCESS Florida online account.
Setting up a Florida Benefits online account is quick, easy, and should only take a few minutes.
Once you have created your account, you can apply for Florida food stamps online by submitting your SNAP Application.
Option 2: In-Person at Florida DCF Office
You can also apply for benefits in person at your local county Florida Department of Children and Families (DCF) office.
To find a Florida DCF office location near you, click here.
Additionally, you can apply for Florida food stamp benefits at any of the DCF community partners.
A full list of community partners can be found here. You can search by zip code or county.
Option 3: Mail or Fax
The last option is to download a paper Florida Food Stamp Application and mail or fax it in.
To complete a paper Florida SNAP Application, click here to download Florida Food Stamps Application.
Once completed, mail the application to your local county Florida DCF office or the FL ACCESS Processing Center at:
Florida Food Stamps Mailing Address
ACCESS Central Mail Center
P.O. Box 1770
Ocala, FL 34478-1770
You can also fax your completed application to the following number.
Fax Number for Florida Food Stamps: 1-866-886-4342
To get the mailing address for the Florida JFS Office near you, use our Florida Food Stamps Office Locations.
What can I buy with my Florida Food Stamps?
Your Florida Food Stamps can be used to purchase any eligible food items that can be consumed or prepared at home.
Here is the list of eligible items you can buy with your Florida Food Stamps:
- Alcohol Mixers
- Baby Food (for example, infant formula, cereals, juices)
- Baker’s yeast
- Bottled water
- Baked Goods
- Breads and Cereals
- Cakes that are more than 50% edible
- Cooking Ingredients
- Corn Husks
- Dairy Products
- Deli food (for example, cold sandwiches, subs, sushi, salads)
- Energy Drinks with a Nutrition Label
- Frozen foods (for example, Entrees, Frozen Dinners, frozen vegetables, and fruits)
- Fruits and Vegetables
- Gift baskets (if the value of food item is at least 50% of the total price)
- Ice (such as, cubed, bagged, or blocked)
- Ice Cream
- Lunch Meat
- Meats, Fish, Seafood, and Poultry
- Non-Alcoholic Beverages
- Nutrition and Dietary Supplements
- Organic foods
- Rotisserie Chicken (If it is in a cold display case)
- Slimfast, Muscle Milk, Ensure
- Soft Drinks (Soda)
- Sushi (deli packaged sushi to go)
- Uncooked Pizza
- Vegan foods
- Vegetable Plants
Please note, this is not an exhaustive list. However, we made sure to include our most frequently searched items by our readers.
What does EBT not cover?
Your Florida Food Stamps Card can not be used to purchase any hot or prepared food item, as well as any non-food items.
Here is a list of items that your EBT does not cover:
- Beer, wine, liquor, cigarettes, or tobacco
- Soaps, paper products, cosmetics, grooming items
- Pet food (for example, dog food, cat food, etc.)
- Vitamins or medicines
- Food that will be eaten in the store
- Hot foods
Other Items you cannot buy with your EBT Card include:
- Cod liver oil
- Cough drops
- Crabs (cooked and hot)
- Dietary Supplements (for example, GNC, and most protein powders)
- Dry ice
- Energy drinks with Supplement Information labels (for example, 5-Hour Energy)
- Fertilizer and insecticides
- Flax oil
- Fountain Drinks
- Gift baskets (if the food part of the gift basket is less than 50% of the total price)
- Ice cream cone/sundae
- Livestock (for example, live animals or birds)
- Cakes (that are more than 50% non-edible)
- Toilet paper
How to Check Florida Food Stamps Card Balance
There are three ways to check your Florida ACCESS EBT Card balance – online, in-person or by phone.
To find out how to check your Florida ACCESS Card balance, follow the instructions below.
Option 1 – Phone
Call the Florida EBT Card phone number at 1-888-356-3281.
The customer service hotline is available 24 hours a day, 7 days a week.
Option 2 – Online
You can check the balance online through the EBTEdge website.
You can access the EBTEdge website by visiting www.ebtedge.com.
Option 3 – Last Transaction Receipt
You can also check the balance by locating your most-recent transaction receipt.
The balance will be located at the bottom of the receipt.
Phone Number for Florida Food Stamps Summary
We hope this post on the Florida Food Stamps Phone Number was helpful to you.
If you need additional help speaking with a customer service agent at the phone number for Florida Food Stamps, please let us know in the comments section below.
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In the meantime, be sure to check out our other articles on Florida SNAP and EBT: