Florida EBT Card

Florida EBT Customer Service Number

Are you trying to reach Florida EBT Customer Service Number and speak with a live person? If so, we can help. In this post, we will help you reach Florida Food Stamp Customer Service and get your questions answered.

In addition, we will also cover:

  • What to do before you call Florida Food Stamps Customer Service
  • Florida Food Stamps and EBT FAQs
  • Florida EBT Customer Service Number
  • Contact Number for Access Florida
  • How to Speak to a Live Person at Florida EBT Customer Service

For help contacting Florida food stamps customer service, continue reading below.

Florida EBT Customer Service

Before we provide you with the Florida Food Stamp Customer Service Number, it is important that you know why people call in the first place. Knowing this will not only save you time contacting customer service, but also potential frustration. 

If your questions are still not resolved, use the phone number provided to contact Florida Food Stamps customer service. In addition, we will provide you with some tips and tricks on how to reach a live person at the Florida EBT Card Customer Service number.

To get the answers to the most-asked for Florida EBT Card Customer Service, continue reading below.

Before You Call Florida Food Stamps Customer Service

Before you call the Florida EBT Customer Service number, it is important to know the top reasons people contact customer service. Additionally, it’s important to know what to expect if you are calling about one of the following issues.

Check out the most popular reasons why people contact Florida EBT Customer Service below:

Florida Food Stamps FAQs

Here are the top questions people call Florida EBT Customer Service for:

What is the maximum income I can make and get food stamps in Florida?

To be eligible for Florida Food Stamps, you must make less than the maximum gross income listed below, based on your household size.

In addition, you must make less than the maximum net income listed below by household size.

Net income is calculated after allowable deductions are taken from the gross income.

For more on how to calculate your gross and net income, see our post on Florida Food Stamps Calculator.

Number of People in Household Maximum Gross Income Allowed – 200% Federal Poverty Level Maximum Net Income Allowed – 100% Federal Poverty Level
1 $2,128 $1,064
2 $2,874 $1,437
3 $3,620 $1,810
4 $4,368 $2,184
5 $5,114 $2,557
6 $5,860 $2,930
7 $6,608 $3,304
8 $7,354 $3,677
Each Additional Member +748 +377

How much in Florida Food Stamps will I get?

While there are a number of factors that determine how much you will get in Florida food stamps each month, the two major determining factors are household size and income.

However, there is a set maximum amount of food stamp benefits that you can receive for your household size. Use the table shown below to see the maximum amount of SNAP EBT benefits you could receive each month. 

Be sure to view the maximum monthly benefit amount for the total household size provided on your Florida Food Stamps Application.

Household Size Florida SNAP Maximum Monthly Allotment
1 $204
2 $374
3 $535
4 $680
5 $807
6 $696
7 $1,071
8 $1,224
Each Additional Member +153

Do I have to be employed or have income to receive Florida Food Stamps?

No, you do not have to be employed or have an income to qualify for food stamp benefits in Florida. In addition, there is no minimum income requirement to qualify for Florida food stamps.

You may still qualify for Florida SNAP benefits if you:

  • Earn money from a job
  • Get unemployment benefits
  • Get child support
  • Own a house or a car
  • Get disability benefits
  • have money in savings

How to Apply for Florida Food Stamps

There are three ways to apply for EBT/Food stamps in Florida – online, by mail, or in person at your local Florida DCF office.

Option 1 – Apply Online

You can apply for Florida food stamps online through the ACCESS Florida online application.

Option 2 – Apply In-Person

You can apply for Florida food assistance in-person at your local Department of Children and Families (DCF) office. To find a DCF office near you, click here.

Option 3 – Apply By Mail

Additionally, you can apply for food stamps in Florida by mail. You can print out the Florida SNAP Application, complete it and mail it into your local DCF office.

Click here to download the Florida Food Stamps SNAP Application.

Click here to find the DCF office mailing address in your county.

For details on Florida SNAP EBT eligibility guidelines, including income limits and how much you can expect to get in benefits, read our Florida Food Stamps Eligibility article.

Florida EBT FAQs

Here are the top questions people call customer service for about their Florida EBT Card.

Do restaurants and fast food places take Florida EBT?

Yes, select restaurants and fast food establishments accept EBT in Florida.

Your Florida EBT Card can be used at restaurants and fast food places if you meet the eligibility criteria for the Restaurant Meals Program (RMP).

For more information about the Restaurant Meals Program and to see if you qualify, read our article on Restaurants that Accept EBT in Florida.

How do I replace my Florida EBT Card?

If your Florida EBT Card is lost or stolen, the first thing you want to do is contact Florida EBT Customer Service to report the issue.

Upon contacting customer service, they will deactivate your EBT card. This means that you will no longer have access to your EBT Card benefits until your replacement card arrives in the mail.

Your replacement Florida EBT Card will arrive via USPS First Class mail within 5 to 7 business days at your mailing address on file.

To speak with a live person about your lost or stolen EBT Card, call the Florida EBT Customer Service number provided below:

Florida EBT Customer Service Number: 1-888-356-3281

You can call Florida EBT Card Customer Service 24 hours a day, 7 days a week, 365 days a year.

For more help with your Florida EBT Card replacement, follow our step-by-step instructions here.

When will I receive my benefits on my EBT Card?

In Florida, food stamps benefits are electronically distributed to your EBT Card on a staggered deposit schedule. 

Florida SNAP benefits are deposited into your EBT Card account from the 1st to the 28th each month on your set payment date. 

Food Stamp benefits are deposited onto your Florida EBT card according to your case number. 

To find out what day your benefits will be deposited, use the the Florida EBT Deposit Schedule below:

If the 9th and 8th digit of your Case number is Benefits are deposited on the
00-03 1st of the month
04-06 2nd of the month
07-10 3rd of the month
11-13 4th of the month
14-17 5th of the month
18-20 6th of the month
21-24 7th of the month
25-27 8th of the month
28-31 9th of the month
32-34 10th of the month
35-38 11th of the month
39-41 12th of the month
42-45 13th of the month
46-48 14th of the month
49-53 15th of the month
54-57 16th of the month
58-60 17th of the month
61-64 18th of the month
65-67 19th of the month
68-71 20th of the month
72-74 21st of the month
75-78 22nd of the month
79-81 23rd of the month
82-85 24th of the month
86-88 25th of the month
89-92 26th of the month
93-95 27th of the month
96-99 28th of the month

If you need additional help, including how to find your Florida Case Number, check out our Florida EBT Payment Schedule article.

Florida EBT Customer Service Number

If your questions regarding the Florida EBT Card or food stamp benefits were not addressed above, please contact the Florida EBT Customer Service Number.

You can contact the Florida Food Stamps Customer Service number to: 

  • Report your card lost, stolen, or damaged EBT Card
  • Report that you did not receive your Florida EBT Card in the mail
  • Get the date your benefits will be available in your account each month
  • Find out if your EBT benefits have been deposited
  • Get your current Florida EBT Card account balance
  • Hear the last 10 transactions on your FL EBT Card
  • File a claim regarding a suspicious transaction on your account
  • Select or change your PIN
  • Report an issue with your EBT Card – not working
  • Find the nearest EBT approved retail location where you can use your benefits
  • Ask any other questions or problems with your Florida EBT Card

Florida Food Stamps Phone Number

For answers to any of these questions, please call:

Florida EBT Customer Service Number: 1-888-356-3281

If you have questions about ACCESS Florida, including how to apply for Florida Food Stamps, or login to My Access Florida, use the ACCESS Florida Customer Service Number provided below.

Contact Number for ACCESS Florida

For help with your ACCESS Florida online account, please call the customer service phone number listed below. 

You can call the ACCESS Florida Customer Service Number if you need help with:

  • Applying for Florida food stamp benefits
  • Check the status of your FL SNAP Application
  • Renewing your Florida SNAP EBT benefits
  • Logging into your ACCESS Florida online account
  • Locked out of ACCESS Florida
  • Cannot login to your ACCESS Florida account
  • Report Food Stamps Fraud in Florida
  • Schedule your Food Stamps Interview
  • Schedule an In-Person Appointment

For answers to any of these questions, please call:

ACCESS Florida Customer Service Number: 850-300-4323 

For deaf or hearing impaired, call TTY: 1-800-955-8771

Issues or Complaints about Customer Service

If you have complaints about your experience with the Florida EBT or ACCESS Florida Customer Service Department, please contact the Florida DCF. 

Visit the Florida DCF Contact Us for more help at www.myflfamilies.com/contact-us.

For additional help, check out the comments section on this article. There are comments from other users about Florida EBT Customer Service that may help you. 

We encourage you to read through as many as you can. You may even get answers to some of the questions you are calling customer service about since people with the same issue may have posted solutions online.

Of course, we encourage you to add your own comments and any advice you would like to give to those trying to get their issues resolved with customer service.

For additional help speaking with a live person at Florida EBT, continue reading below.

How to Speak to a Live Person at Florida EBT Customer Service

One of the biggest complaints about the Florida EBT Card is how hard it is to speak to a live person at customer service.

To help ease your frustration, we have put together a step-by-step guide on who to reach a live representative at Florida EBT Customer Service.

Based on our own research and testing this is the best way to speak with a live person about your Florida EBT Card and food stamp benefits.

Step 1

Call the toll-free Florida EBT Customer Service number at 1-888-356-3281.

Please note, the best time to call is in the morning or early evening.

Step 2

An automated recording will play. After, you will be asked to Press 1 for English or Press 2 for Spanish.

Step 3

Once you select your language, you will be required to enter or say your 16-digit Florida EBT Card Number. For security purposes, you are required to enter this information in order to proceed.

If you do not have this information, enter any combination of 16 digits. Even if it is not your correct Florida EBT Card number, the number will trigger your transfer to a Florida EBT Customer Service representative.

After, wait on the phone line on hold until a live customer service agent picks up the call. From this point, they can assist you with your questions.

Florida EBT Customer Service Questions

We hope our post on the Florida EBT Customer Service Number was helpful to you! If you need additional help contacting Florida food stamps or EBT Card customer service, including speaking with a live person, please let us know in the comments section below.

If you found this article helpful, we encourage you to please share it with someone using the “Share this” button below.

In the meantime, be sure to check out our other articles on Florida SNAP EBT:

Florida EBT Card Discounts & Freebies
What Fast Food Restaurants take EBT in Florida?
Free Admission with Florida EBT Card
How to Buy Groceries Online with Florida EBT
How to use Florida EBT Online at Walmart
Florida EBT Card FAQs

FL SNAP Helper

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