How to Check Florida EBT Card Balance

Are you looking for help on how to check the balance of your Florida food stamps and cash assistance benefits? If so, you have come to the right place. In this article, we will walk you through the steps on how to successfully check your Florida EBT balance.

In this article, we will cover:

  • Florida EBT Card Overview
  • Florida EBT Balance Check Instructions
  • EBT Edge Login Help
  • Eligible Florida Food Stamp Items
  • Florida EBT Card FAQs

Florida EBT Balance check instructions

What is the Florida EBT Card?

Before we begin our instructions on how to check your Florida EBT Card balance, we’re going to provide you with a brief overview about Florida EBT.

An EBT Card, also known as an electronic benefits transfer card is a plastic card that acts just like a normal bank debit card. 

In Florida, the EBT Card is used for the electronic delivery of food stamp (SNAP) benefits and cash assistance (TAC/TANF) benefits.

The Florida EBT card, also known as ACCESS Florida EBT, is issued by the Florida Department of Child and Families (DCF).

The Florida DCF is responsible for administering government assistance benefits to eligible households in Florida.

Once you are approved for food stamps or cash assistance, you will receive your benefits in your Florida EBT Card account each month.

Florida EBT benefits are deposited into your account by 6AM on your scheduled EBT deposit day.

Any unused benefits from the month will rollover to the following month. EBT Card accounts without any purchases will have their benefits expire after 274 days.

If you have been approved for benefits and need help accessing the balance on your Florida EBT Card, continue reading below.

How to Check your Florida EBT Balance

There are three ways to check the balance on your Florida EBT Card – by phone, in-person and online.

However, before we get into that, the first thing you want to do is make sure you have your Florida EBT Card handy.

You will need the 16-digit card number located on the back of your Florida EBT Card in order to check your balance.

Additionally, you will need your 4-digit PIN to access your card balance. Your PIN was set-up when you activated your EBT Card.

Once you have your Florida EBT Card information, let’s get started.

Florida EBT Balance Check Instructions

To find out how to check Florida EBT Balance, follow the step-by-step instructions provided below.

Option #1 – In-Person

The first and easiest way to check your Florida EBT Card balance is in-person at any Quest ATM location.

In addition, you can also check your available balance by locating your last purchase receipt.

Your current EBT Card balance will be displayed at the bottom of your most recent receipt.

Option #2 – By Phone

The second way to check the balance on your Florida EBT Card is by phone.

To check your FL EBT balance by phone, call the toll-free Florida EBT Customer Service phone number at 1-888-356-3281.

You can call Florida EBT Customer Service to get your card balance 24 hours a day, 7 days a week, 365 days a year.

After you call, you will have to enter your 16-digit EBT Card number, so be sure to have that ready. 

Option #3 – Online

The last option for getting the balance on your Florida EBT Card is online. 

You can do this by accessing the Florida EBT Card website, also known as EBT Edge.

Visit the EBT Edge website at

Once on the website, you can login your online EBT Card account to check your current balance.

What is EBT Edge?

The EBT Edge online portal allows government assistance recipients of food stamps and cash assistance with direct access to their benefits and EBT Card information.

Florida EBT Cardholders can use the EBTEdge online portal to login and view their current EBT Card balance, recent transaction history and even replace a lost or stolen card.

For more help and to find out how to successfully login to your EBTEdge account and check your Florida EBT Card balance, follow our step-by-step EBT Edge Login Instructions

Florida SNAP EBT Card Eligible Food List

What Can You Buy with Florida Food Stamps/EBT?

The United States Department of Agriculture (USDA) is responsible for creating the guidelines regarding which items you can and cannot buy with your food stamp benefits.

Here is the list of items you are and are not allowed to buy with your Florida EBT Card.

What you CAN buy with EBT Card:

Foods for the household to eat, such as:

  • bread and cereals;
  • fruits and vegetables;
  • meats, fish and poultry; and
  • dairy products.
  • Seeds and plants which produce food for the household to eat.

What you CANNOT buy with EBT Card:

  • Beer, wine, liquor, cigarettes or tobacco
    Any nonfood items, such as:
  • pet foods
  • soaps, paper products
  • household supplies
  • Vitamins and medicines
  • Food that will be eaten in the store
  • Hot foods

For more help with your Florida EBT Card, check out our list of frequently asked questions below.

Florida EBT Card Frequently Asked Questions

Florida EBT FAQs

Here are the answers to the top questions people ask about their Florida EBT Card.

Do restaurants and fast food places take Florida EBT?

Yes, select restaurants and fast food establishments accept EBT in Florida.

Your Florida EBT Card can be used at restaurants and fast food places if you meet the eligibility criteria for the Restaurant Meals Program (RMP).

For more information about the Restaurant Meals Program and to see if you qualify, read our article on Restaurants that Accept EBT in Florida.

How do I replace my Florida EBT Card?

If your Florida EBT Card is lost or stolen, the first thing you want to do is contact Florida EBT Customer Service to report the issue.

Upon contacting customer service, they will deactivate your EBT card. This means that you will no longer have access to your EBT Card benefits until your replacement card arrives in the mail.

Your replacement Florida EBT Card will arrive via USPS First Class mail within 5 to 7 business days at your mailing address on file.

To speak with a live person about your lost or stolen EBT Card, call the Florida EBT Customer Service number provided below:

Florida EBT Customer Service Number: 1-888-356-3281

You can call Florida EBT Card Customer Service 24 hours a day, 7 days a week, 365 days a year.

For more help with your Florida EBT Card replacement, follow our step-by-step instructions here.

When will I receive my benefits on my EBT Card?

In Florida, food stamps benefits are electronically distributed to your EBT Card on a staggered deposit schedule. 

Florida SNAP benefits are deposited into your EBT Card account from the 1st to the 28th each month on your set payment date. 

Food Stamp benefits are deposited onto your Florida EBT card according to your case number. 

To find out what day your benefits will be deposited, use the the Florida EBT Deposit Schedule below:

If the 9th and 8th digit of your Case number is Benefits are deposited on the
00-03 1st of the month
04-06 2nd of the month
07-10 3rd of the month
11-13 4th of the month
14-17 5th of the month
18-20 6th of the month
21-24 7th of the month
25-27 8th of the month
28-31 9th of the month
32-34 10th of the month
35-38 11th of the month
39-41 12th of the month
42-45 13th of the month
46-48 14th of the month
49-53 15th of the month
54-57 16th of the month
58-60 17th of the month
61-64 18th of the month
65-67 19th of the month
68-71 20th of the month
72-74 21st of the month
75-78 22nd of the month
79-81 23rd of the month
82-85 24th of the month
86-88 25th of the month
89-92 26th of the month
93-95 27th of the month
96-99 28th of the month

If you need additional help, including how to find your Florida Case Number, check out the Florida EBT Payment Schedule.

Florida EBT Customer Service Number

If your questions regarding the Florida EBT Card or food stamp benefits were not addressed above, please contact the Florida EBT Customer Service Number.

You can contact the Florida Food Stamps Customer Service number to: 

  • Report your card lost, stolen, or damaged EBT Card
  • Report that you did not receive your Florida EBT Card in the mail
  • Get the date your benefits will be available in your account each month
  • Find out if your EBT benefits have been deposited
  • Get your current Florida EBT Card account balance
  • Hear the last 10 transactions on your FL EBT Card
  • File a claim regarding a suspicious transaction on your account
  • Select or change your PIN
  • Report an issue with your EBT Card – not working
  • Find the nearest EBT approved retail location where you can use your benefits
  • Ask any other questions or problems with your Florida EBT Card

Florida Food Stamps Phone Number

For answers to any of these questions, please call:

Florida EBT Customer Service Number: 1-888-356-3281

If you have questions about ACCESS Florida, including how to apply for Florida Food Stamps, or login to My Access Florida, use the ACCESS Florida Customer Service Number provided below.

Contact Number for ACCESS Florida

For help with your ACCESS Florida online account, please call the customer service phone number listed below. 

You can call the ACCESS Florida Customer Service Number if you need help with:

  • Applying for Florida food stamp benefits
  • Check the status of your FL SNAP Application
  • Renewing your Florida SNAP EBT benefits
  • Logging into your ACCESS Florida online account
  • Locked out of ACCESS Florida
  • Cannot login to your ACCESS Florida account
  • Report Food Stamps Fraud in Florida
  • Schedule your Food Stamps Interview
  • Schedule an In-Person Appointment

For answers to any of these questions, please call:

ACCESS Florida Customer Service Number: 850-300-4323 

For deaf or hearing impaired, call TTY at: 1-800-955-8771

How to Check Florida EBT Balance Summary

We hope this article on how to check your Florida EBT Balance was helpful to you!

If you have additional questions about your Florida EBT Card or food stamp benefits, please let us know in the comments section below.

Be sure to check out our other articles about Florida SNAP and EBT, including:
Florida EBT Discounts and Deals
Free Admission with SNAP EBT Card in Florida
Amazon Prime EBT Discount
How to shop on Amazon with Florida SNAP EBT
Florida Food Stamps Income Limit
How to shop online on Walmart with EBT for Pickup

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8 thoughts on “How to Check Florida EBT Balance

  1. hi i summited all the nessasry information that your office requested and i need to know when i can recieve my food stamp benifits. please email me back at this adders or please call me at 561-602-2995 a.s.a.p. thank you james price

  2. i have been trying to cancel my benefits for the last three months i am in darlington sc an i cant get my foodstamps transferrred or medcaid please return my phone call 843-992-4311

  3. I recently was approved for $16 worth of food stamps however…when I recieved my letter of approval and then my card, I noticed that my name is wrong on both. My middle initial is “L” for Lenore but somehow it is printed as “S”..What can you do to have this corrected. I am concerned because of this error that I will not be able to utilize my medicaid/food stamps.

  4. This is my 3rd attempt to have my benefit restored with no response from the department. If there is additional information or documents required please let me know. I live in Palm Beach county let me know if there is a center here where I can go to have it resolved. I am destitute as I am disabled & bionic I need food to survive.

  5. How do I update my address so I can use the ebt card. right now the balance says zero and I was told i need to update my address to receive food stamp benefits

  6. Some one. help me My douhter need medicine
    And My medicaid not coming yet.have to pay.
    Forma it.

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