If you are a Florida EBT Cardholder and want to know when you will receive your monthly food stamps (SNAP) or cash benefits (TANF), we can help. In this article, we will provide you with the Florida EBT Payment Schedule for 2023 for the FL Access Card.
It can be confusing to find out when you will be receiving your monthly SNAP or TANF benefit payments. We will provide you with the exact date you will receive your EBT benefits on your Florida ACCESS Card.
If you are looking for the payment schedule for the extra food stamp benefits through the Emergency Allotment (EA) Program, check out our Florida Extra Food Stamps Schedule for 2023.
This article will cover:
- Florida EBT Payment Schedule for 2023
- What happens if you don’t receive your EBT Benefits
- How to file an Appeal for Benefits
- Florida EBT Balance Check Instructions
- How to use the Florida ACCESS EBT Card
- Florida EBT Customer Service Phone Number
To find out when you will receive your monthly Florida EBT benefits payment, continue reading below.
Florida EBT Deposit Schedule for SNAP/TANF
In Florida, the Department of Children and Families (DCF) is responsible for distributing assistance benefits to those who qualify.
The Florida EBT Card, also called the Florida ACCESS Card is used to provide access to food stamp (SNAP) and cash assistance (TANF) benefits.
The Florida ACCESS EBT Card is just like a regular debit card. It can be used to purchase eligible food items at approved stores and online.
When it comes to the Florida EBT deposit schedule, there is no single date that all Florida SNAP and TANF benefits are issued.
Rather, food stamp and cash benefits are deposited on Florida EBT Cards over the course of the month.
In addition, the day your benefits are deposited depends on the last digit of your case number.
A case number is assigned to each approved SNAP and TANF benefit household.
Similarly, you can find your case number on your Benefits Approval Letter. This is the letter that was sent to you from the Florida DCF saying that you have been approved for benefits.
If you can’t find your case number, please call the Florida DCF Customer Service at 850-300-4323.
Customer Service representatives are available to help you Monday through Friday from 7am to 6pm.
Florida EBT Payment Schedule for 2023
Your food stamp and cash benefits will be deposited onto your Florida EBT Card according to your case number.
To find out what day of the month your benefits will be deposited, use the the schedule provided below.
Here is the Florida EBT Payment Schedule for 2023 based on the last digit of your Case Number:
| If the 9th and 8th digit of your Case number is: | Benefits are deposited on the: |
| 00-03 | 1st of the month |
| 04-06 | 2nd of the month |
| 07-10 | 3rd of the month |
| 11-13 | 4th of the month |
| 14-17 | 5th of the month |
| 18-20 | 6th of the month |
| 21-24 | 7th of the month |
| 25-27 | 8th of the month |
| 28-31 | 9th of the month |
| 32-34 | 10th of the month |
| 35-38 | 11th of the month |
| 39-41 | 12th of the month |
| 42-45 | 13th of the month |
| 46-48 | 14th of the month |
| 49-53 | 15th of the month |
| 54-57 | 16th of the month |
| 58-60 | 17th of the month |
| 61-64 | 18th of the month |
| 65-67 | 19th of the month |
| 68-71 | 20th of the month |
| 72-74 | 21st of the month |
| 75-78 | 22nd of the month |
| 79-81 | 23rd of the month |
| 82-85 | 24th of the month |
| 86-88 | 25th of the month |
| 89-92 | 26th of the month |
| 93-95 | 27th of the month |
| 96-99 | 28th of the month |
Once your benefits are deposited into your account, you can begin using your Florida EBT card to purchase eligible food items.
If you need help finding your Florida case number, please contact the Florida DCF office near you.
Related Article: Get the Florida SNAP EBT Payment Schedule for June 2023
What time are Florida EBT Benefits Deposited?
Food stamp and cash assistance benefits are deposited into your Florida EBT Card account by 6am on your scheduled deposit day.
Do Florida EBT Card Benefits Expire?
Yes, Florida EBT Card benefits will expired after 274 days. You must use your benefits before this time period.
What happens if I don’t use all my benefits in one month?
If you don’t use all your benefits in any given month, you will not lose them.
Your food and cash benefits will rollover to the following month.
Your benefits will stay in your Florida EBT Card account for 274 days from the date they were deposited.
Any new Florida EBT benefits deposits will be added directly to what is already in your account.
When you use your EBT benefits, the old/remaining benefits will be used first.
How do I set or change my Florida EBT Card PIN?
Your Florida EBT Card must have a registered personal identification number (PIN) to be used. Your PIN is a secret numeric password shared only between you (the user) and the EBT system.
To select your PIN code call Florida EBT Customer Service at 1-888-356-3281. You have to register your PIN before you can use your EBT Card.
Above all, keep your PIN number secret. To protect your EBT Card benefits, don’t write your PIN on your card or share it with anyone.
If someone takes your card and knows your PIN, they can use ALL your EBT benefits. These benefits cannot be replaced.
Similarly, if someone knows your EBT Card PIN, please contact customer service to change it.
Why did I not receive my EBT Benefits this month?
If you did not receive your Florida EBT benefits for the month, it could be due to several reasons.
Not receiving your EBT benefits could mean that you:
- Did not renew your benefits before the deadline
- No longer meet the eligibility requirements
- Failed to comply with employment requirements
- Missed an appointment with the DCF
- Did not respond to a letter from the DCF asking for information
- Committed food stamps fraud
For more information regarding the status of your benefits, call the Florida DCF Customer Service phone number at 850-300-4323.
How to file an Appeal for Benefits
If you disagree with a decision by the county DCF office to cutoff your SNAP benefits, you can appeal the decision by requesting a Public Assistance Hearing.
Instructions for requesting an appeal are included on the notice you received from the DCF regarding your benefits.
If you have not received a notice, you may contact your caseworker or send an email to appeal.hearings@myflfamilies.com.
An appeal may be requested in person, by phone, email or mail. You also may appeal if the agency fails to take action on a request for services.
How to Check your Florida EBT Balance
If you need helping getting the balance on your Florida EBT Card, we can help.
There are three ways to check the balance on your Florida EBT Card – online, by phone, and in-person.
Follow the step-by-step instructions below to successfully retrieve your EBT balance in Florida.
Option 1 – Online at Florida EBTEdge
The first option to check your Florida EBT Card balance is online through the EBT Edge website at www.ebtedge.com.
After that, you can login your EBT Edge online account to check your balance.
Option 2 – By Phone at FL EBT Customer Service
The second option is to check the balance on your Florida EBT Card by phone.
To do this, call the toll-free Florida EBT Card Customer Service phone number at 1-888-356-3281.
After that, you will be asked to enter your 16-digit EBT Card number.
Be sure to have that information ready before you call.
Option 3 – In Person at ATM or POS Machine
The last option is to check your Florida EBT Card balance in-person at any Quest ATM location.
Additionally, you can check your available balance by locating your last purchase receipt.
Your current Florida EBT Card balance will be displayed at the bottom of your most recent receipt.
For more help, check out our step-by-step instructions on how to check your Florida EBT Card balance and get your Florida EBT Edge Balance.
How to use the Florida ACCESS EBT Card
Here’s how to use your Florida EBT card to make purchases:
If you are at a retail store, you will use your card at the store POS machine located at the cash register.
Here’s how:
- Swipe your FL ACCESS Card through the Point of Sale (POS) machine or give your EBT Card to the cashier.
- Enter your Personal Identification Number (PIN) on the keypad.
- Press the OK or ENTER key.
- After that, the cashier will enter the purchase amount in the POS machine.
- Confirm that it is correcting by pressing the YES or ENTER key.
- Once the transaction is complete, get a receipt and make sure the information is correct.
- Keep the receipt so you will know your new EBT Card balance the next time you shop.
In addition, if you are using a Florida ACCESS EBT card, stores will not give you change for SNAP purchases.
The exact amount of your purchase is deducted from your EBT benefits account.
However, Florida cash benefits (TANF) can be used at stores to purchase food and non-food items (soap, diapers, etc.).
Plus, retailers can provide change/cash back from your TANF/Cash Benefits account.
With that said, not all store policies are the same; some stores may not choose to offer cash back.
Contact Florida EBT Customer Service
If you are looking for more help with your Florida EBT Card, please contact Florida EBT Customer Service.
A FL EBT Customer Service Representative can help you:
- Report a card lost, stolen, damaged Florida EBT Card
- Find an EBT Card that has been lost/not received in the mail
- Get the date your benefits will be available in your Florida EBT account each month
- Find out if your benefits have been deposited into your account
- Get your Florida ACCESS EBT account balance
- Hear your last 10 transactions
- File a claim if you have a suspicious transaction in your account
- Select or Change your Florida EBT Card PIN
- Troubleshoot if your FL EBT Card does not work
- Find the nearest location where you can use your EBT Card
- Answer any other questions or problems with your Florida ACCESS Card
You can contact the Florida EBT Card Customer Service by calling the Customer Care Center.
Customer Service representatives are available to help you Monday through Friday from 7am to 6pm.
Contact a customer service representative for help with your Florida EBT card by calling the phone number below.
Florida EBT Phone Number:
1-888-356-3281
Florida EBT Phone Number for Deaf or Hearing Impaired:
Florida Relay 7-1-1
For immediate help and assistance with your Florida EBT card, visit the Florida ACCESS website.
You can access with your public assistance information and benefits through the Florida ACCESS portal 24 hours a day, 7 days a week.
Florida EBT Payment Schedule Summary
We hope you found this article about the Florida EBT Card Payment Schedule for 2023 helpful.
If you have any additional questions about the Florida EBT Card or need additional help with your food stamp benefits, please let us know in the comments section below.
Additionally, for more help with your Florida ACCESS EBT Card, check out our Florida EBT Card FAQs.
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Check our our other articles on the Florida EBT Card:
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Florida EBT Discounts for 2023
